Privacy Policy

Effective Date: June 12, 2025
Last Updated: June 12, 2025

At Estate Diary, accessible from https://estatediary.app, your privacy is critically important to us. This Privacy Policy outlines the types of personal information that are collected and recorded by Estate Diary and how we use it — both on our website and mobile application.

1. Introduction

Estate Diary (“we,” “our,” or “us”) is a mobile application and platform built to help real estate agents and professionals manage leads, properties, appointments, and share their digital business card. This policy applies to all data collected through our website, mobile app, and any services or tools provided by us.

2. Information We Collect

A. Personal Information You Provide

When you use our app or website, you may provide the following information:

Name and phone number (for login)
Profile picture and bio (optional)
City and agency name (if provided)
Lead and client details
Property information including location, price, and media
Appointment details and notes

B. Automatically Collected Information

We may collect:

Device type, OS version, app version
IP address, time zone, browser type (for website users)
App activity logs and crash diagnostics

C. Uploaded Media and Documents

Users may upload images, PDFs, or property documents, which are stored securely in either cloud storage (Firebase) or locally, based on your app settings.

3. How We Use Your Information

We use your data to:

Manage your leads, properties, and appointments
Enable app features such as sharing your digital business card
Improve app performance and fix technical issues
Communicate with you regarding important app updates
Fulfill legal and administrative obligations

4. Sharing of Data

We do not sell or trade your data.

We may share information:

With trusted services like Google Firebase for backend operations
When legally required (e.g., law enforcement or regulatory authorities)
To prevent fraud or app misuse

5. Data Security

Your data is stored on secure servers via Google Firebase, protected by encryption and access control measures.
Media/documents are stored in protected cloud storage and are accessible only through authenticated sessions.

6. Data Retention

We retain your data:

As long as your account is active
Until you request account deletion and data erasure
Some backups and logs may be retained for legal or technical reasons

To delete your account or data, email support@estatediary.app

7. Your Rights

As a user, you have the right to:

Access, update, or delete your information
Deny app permissions without losing access to basic features
Request data erasure by contacting us

8. App Permissions

Estate Diary may request:

Phone number: for OTP login and user verification
Storage access: to upload property media
Camera: optional for capturing property images
Location: optional for map-based listings
Contacts: optional if contact sync is enabled in future updates

These permissions are clearly requested with opt-in choices.

9. Cookies and Website Analytics

https://estatediary.app may use cookies for:

Basic site functionality
Visitor analytics using tools like Google Analytics

You can manage cookies through your browser settings.

10. Third-Party Services

We use:

Firebase (by Google) for hosting, authentication, database, and cloud storage
Stripe or Razorpay for subscription processing (if applicable)
Google Analytics for website behavior analysis

All services comply with modern data protection standards.

11. Children’s Privacy

Our services are intended for users 18 years or older. We do not knowingly collect data from children under 13.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and, where necessary, notified via app updates.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: support@estatediary.app
🌐 Website: https://estatediary.app